Description
This support plan entitles you to access to the customer portal with training videos, help documents, and how to information. Also receive 1 hour of phone/remote support each month.
With a basic support plan you’ll receive:
1) Access to the customer portal with training videos, help documents, how to documents, and more for virtual assistance at any time. (A $19/month value – FREE!)
2) 1 hour of phone/remote support each month. Support must be scheduled on our support calendar.
3) Ability to purchase additional calls for $29/hr (Price without basic plan is $49/hr.)
Remote sessions are billed for 1 hour minimum, even if the call doesn’t take the full hour. Time does not roll over from month-to-month.