Description
This is an annual purchase. It does not automatically renew.
This support plan entitles you to access to the customer portal with training videos, help documents, and how to information. Also receive 1 hour of phone/remote support each month.
With a basic support plan you’ll receive:
1) Access to the customer portal with training videos, help documents, how to documents, and more for virtual assistance at any time. (A $19/month value – FREE!)
2) 1 hour of phone/remote support each month. Support must be scheduled on our support calendar.
3) Ability to purchase additional calls for $29/hr (Price without basic plan is $49/hr.)
Remote sessions are billed for 1 hour minimum, even if the call doesn’t take the full hour. Time does not roll over from month-to-month.